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EMS international express

one, about Chinese postal service

China courier Service Corporation for China Post Group Company directly under the fully owned company, mainly engaged in international, domestic EMS express mail business, is the earliest Chinese express service provider, is currently China's express delivery industry's largest operators and leader. The company has more than 20000 employees, EMS business around the world more than 200 countries and regions as well as domestic 2000 near the city.
EMS express mail business since inception in 1980, business volume increased year by year, constantly enrich the business variety, continuously improve the quality of service. In addition to domestic, international express mail service, EMS launched a morning of the next day delivery of domestic and international commitment, service and limited delivery and other high-end services, while providing payment collection, collect, flowers etiquette courier service.

two, China post express the advantages of


1, EMS have come first on the list of air and land transport network. relying on China Postal Airlines, established in Shanghai as the center of the night air distribution network, the existing special courier Lanshou, delivery vehicles more than 20000 department. The most extensive coverage of network system for the EMS to achieve more than 300 domestic city second morning of the next day delivery, provides a powerful support.
2, EMS has highly developed mail processing center. there are a total of more than 200 processing center, including Beijing, Shanghai and Guangzhou processing center reached 30000 square meters, 20000 square meters and 37000 square meters, at the same time, the center is equipped with advanced automatic sorting equipment. The largest scale, advanced technology and equipment of China Postal air express logistics center will also be built at Nanjing in 2008 and put into use.
3, EMS also have the leading information processing ability. was established with more than 300 domestic city as the core of the information processing platform, and the Universal Postal Union ( UPU ) query system link, can be realized EMS mail global tracking. Established a website ( www.ems.com.cn ), short message ( 10665185 ), customer service telephone number (11185 ) the Trinity real-time information query system.
4, EMS has always been adhering to the " dedicated, full speed, global " concept of core services, for customers to provide fast, reliable door-to-door courier services, maximize customer satisfaction and social demand. 2005 has won the " China top ten consumer satisfaction with the brand ", " product of countrywide name actor after sale service best" and " China freight express business information system and standardized services Gold Award " and other awards.
5, EMS business in all countries ( regions ) postal, customs, aviation and other sectors enjoy the priority right clearance rate is very high. it with high speed, high quality for the user to transfer international emergency letters, documents, financial documents, commodity sample and other types of documents and materials, while providing various forms of e-mail tracking service. At present, China Post international express mail service has been with the world more than 200 countries and regions to establish a business relationship. EMS
6, the business does not charge return cost. if the mail in the encounter with foreign special circumstances need to return, EMS will provide a return return service, and does not receive any return cost.
7, EMS provide mail services prices, allow you to post more security. if the message is lost or destroyed, the Shenzhen EMS will give the highest paid as follows: 500 yuan / +60 yuan /KG* mail weight.
8, EMS provides timely tracking service. EMS mail offers on the Internet, the enquiry service, timely tracking your mail delivery status.

three, China Post EMS

cargo Limited

:< =30kg

weight limit;

volume constraints :
standard: unilateral < =1.05m, long + wide < =2m ( North Korea, Australia, New Zealand, Papua New Guinea, Portugal, Turkey, Nepal, Pakistan, Brazil, Cuba, Kuwait, Madagascar, Oman, Czech, Qatar, Senegal, Tunisia, Uganda, United Arab Emirates ) standard
two: unilateral < =1.5m, =3m ( < length + width; standard a country outside the United States Postal Service ):
< =1.5m, length; length + width < = 2.75m
; < =1.8m, Japan: length; length + width < =3m
< =1.05m, Macao: length; length + width < =2.5m

if there are extra long items: please call consultation

four,

billing way

to post online EMS announces price and then gives the corresponding discount of

can also directly through the postal rate: http://www.ems.com.cn/internetPostageAction.do? ReqCode=gotoPostage

post

will calculate the results by the corresponding discount, plus 5 yuan / ticket declaration charges can be mail freight. Note:


1, the tariff zone and standard is carried out since July 1, 2010;
2, single weight less than 500 grams of goods mail according to file type charge fees;
3, speed express the weight of the volume must be greater than the actual weight by volume weight of tariff revenue. Weight per 6000 cubic centimeters volume equivalent to 1 kilogram calculation. Volume weight formula: volume weight = ( length X width X height) /6000.

five, international postal waybills fill

international

details of form of attention:
1, recipient name and address the use of English should be accurately fill out, and it should be possible to provide the phone number, so that when problems arise in the timely contact;
2, not only to post office box number as the recipient address;
3, details on a single declaration fill in:
A:
B:
C: containing items of weight:
E:
D declared value goods origin
F: sender 's signature

six, EMS

aging information

the receipt, the Internet, usually 4-7 days can reach the hands of customers

seven, China Post EMS query messages to track

1, call EMS customer service telephone: +11185 local telephone area code.
2, www.ems.com.cn landing query. You can query the EMS international mail, but also through the inquiry link, enter the relevant regional and national post website.
3, EMS short message inquiry service, enter the www.ems.com.cn of SMS query using the method.
4, in a variety of query unsuccessful cases, requests the sender to hold the EMS mailing labels ( sender save couplet ) and the receipt to you send EMS mail post office handling queries.

eight,

value-insured mail

this service to the principle of voluntary. The sender chooses this service, should determine the insured amount and the actual value consistent within each mail piece, each mail support value amount up to a maximum of one hundred thousand yuan, the insurance fee according to declare the amount insured 1% collection, each piece of the minimum charge 1 yuan. Failing to pay the insurance fee of mail, do not belong to the insured mail.
insured mail in case of loss, damage or missing, according to the actual loss of value compensation, but the maximum amount insured mail about; for non-insured item is lost, damaged or missing, according to the actual damages, highest do not exceed the postage of two times; mail such as delays, according to the standards set by the postal department compensation; for other loss or indirect losses, the postal sector will not be liable for compensation.

nine,

mail compensation

EMS mail in delivery due to the process of non client negligence is lost, missing, damage or delay compensation, post office. But the indirect loss and does not realize the interests not to undertake the compensation responsibility.

belongs to the following situations, the post office does not provide compensation:

1, due to force majeure ( insured mail except).
2, delivery of the goods in violation of forbidden to mail or limit prescribed by the competent authority to send, in accordance with the relevant regulations to deal with the confiscation or.
3, deliver when message is encapsulated, without disassembly of traces, and the recipient has the required formalities to sign, after the recipient found pieces missing or damaged.
4, due to the responsibility of the customer or the posted articles per se causes loss or delay in mail.
5, mail clients from the date of inquiry expired not query has not made the claim.
6, international mail was sent to China by its domestic law to detain, confiscate or destroy.

belongs to the following situations, the post office to give compensation: delay: 50%

1, return postage.
2, letter, mail, data loss and damage: 400 yuan per piece.
3, mail when not in the details list declare the value of the goods the message is lost, destroyed: 400 yuan per piece.
4, already declare the value of the goods the message is lost, damaged, according to the declaration of the actual value of compensation, inner part lost, damaged goods, according to the actual loss compensation, but the maximum amount of compensation shall not exceed each: 500+60*W ( yuan ) W
kilogram integer indicating the weight of the mail, after the decimal point. Zero to 1 kg.
5, the message is lost, damaged, except in accordance with the relevant provisions of compensation, refunded the postage and special query cost.

ten, postal service EMS banned items

1, state laws and regulations prohibit circulation or delivery of the items;
2, explosive, flammable, corrosive, radioactive and toxic and other dangerous articles;
3, reactionary newspapers, books, window or obscene articles;
4, all kinds of money;
5, public health items;
6,
7, perishable goods; live animal ( packaging to ensure that the delivery and staff safety bee, silkworm, leech except);
8, packing, may endanger the personal safety, pollution or damage to other mail equipment items; other
not suitable for postal items.

eleven,

can reach the state

Hongkong, Macao, Japan, Korea, Mongolia, Taiwan, Malaysia, Singapore, Thailand, Vietnam, Kampuchea, Australia, New Zealand, Papua New Guinea, Belgium, Britain, Denmark, Finland, Greece, Ireland, Italy, Luxemburg, Malta, Norway, Switzerland, Portugal, Germany, Sweden, the United States, Pakistan, Sri Lanka, Laos, Turkey, Nepal, Brazil, Cuba, Guyana, Bahrain, Iraq, Uganda, Jordan, Israel, Oman, Qatar, Kuwait, Iran, Madagascar, Syria, Ivory Coast, Djibouti, Senegal, Kenya, Tunisia, United Arab Emirates, Cayman Islands, Belarus, Czech, Kazakhstan, Russia, Latvia,

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